What's New

Information/Resources for Families

***Updated resource page for families*** Resources (updated 3.27.2020) Food resources:

  • MCPS food delivery

Food Pantries and Providers

  • Helping Hands Food Pantry (Have been unable to verify information during pandemic)

    • The Helping Hands food pantry is open to any residents residing in the New River Valley. 4003 Morning Glory Drive Radford VA, 24141, Phone: 540-731-1755, Hours: January-October- Fourth Thursday of each month from 5:00 p.m.-6:00 p.m. November and December- Third Thursday of each month from 5:00 a.m.-6:00 p.m. ***This organization will also put together emergency food bags if needed. Please call the phone number listed above.

  • Interfaith Food Pantry

    • Serving qualified residents of Blacksburg ONLY AND MUST BE UNDER 1 ½ X’S THE FEDERAL POVERTY LEVEL.  THEIR FOOD SUPPLY IS CURRENTLY SIGNIFICANTLY LIMITED DUE TO THE DIFFICULTY IN THE FOOD SUPPLY CHAIN.  PLEASE CALL BEFORE COMING.  706 Harding Ave., Blacksburg, VA 24060  Phone: 540-951-8134 Hours: Monday from 4:00 to 6:00 PM and Tuesday - Friday from 10:00 AM to 12:00 PM.  

  • Montgomery County Emergency Assistance Program (MCEAP)

    • These programs provide assistance for clothing, utilities, heating fuel, health needs, rent or mortgage plus access and referral to other organizations. Food pantries are available for those in need. 110 Roanoke St, Christiansburg, VA 24073 Phone: 540-382-6186 | Fax: 540-381-4320 Office Hours: 9:00 a.m.-11:30 p.m. and 1:00 p.m. to 3:30 p.m. THEY ARE  CURRENTLY NOT MEETING PEOPLE FACE TO FACE.  YOU NEED TO CALL IF YOU NEED ASSISTANCE SO ARRANGEMENTS CAN BE MADE.  IF YOU NEED FOOD THEY WILL SET A TIME FOR YOU TO COME TO THE BUILDING AND WILL SET THE FOOD OUTSIDE FOR YOU TO PICK UP.

  • Salvation Army (Have been unable to verify information during pandemic) 

    • New River Valley Corps Provides financial assistance for rent if they have an eviction notice, and utilities with a cut off notice. Provides emergency food baskets, clothing (Thrift Store), counseling, furniture (if available), baby food, diapers, and referrals to other agencies. Appointments are needed in most cases, but some walk-in services can be used, such as the food assistance. 760 Roanoke St., Christiansburg, VA 24073 Phone: 540-394-1037 

  • St. Michael Lutheran Church 

    • They are closed during the pandemic.  Their Justice and Mercy program is still running.  This provides up to $40.00 twice a year for electric or rent.  If you call and someone answers the phone they will help if you qualify.  If no one is there they ask that you do not leave messages as they may not be allowed back in the building to retrieve the messages.   2308 Merrimac Rd Blacksburg, VA 24060 Phone: 540-951-8951

    • Spiritual Roots Community Food Bank through Dwelling Place Christian Fellowship, 3325 N. Franklin St., Christiansburg, VA 24073. The Food Bank is open the 3rd and 4th Wednesdays from 4pm – 6pm. It is located in the parking lot behind the church.  During the pandemic they ask that you stay in your car and premade boxes will be brought out to you.  They are having difficulty obtaining meat so this may or may not be provided in your box.   540.381.5500

  • The Giving Tree 
    • We are a 100% volunteer and donation powered food pantry, operating out of Fieldstone UMC.     No eligibility requirements. During the pandemic they will be providing pre-bagged food.  You do not get out of your car. They will bring the food to you and put it in the car for you3385 North Franklin Street Christiansburg, VA 24073. 381-5100   Food distribution hours: Fridays 6-7pm. You may start lining up at 4:30pm and patrons need to arrive by 6:30pm to receive food. Patrons can receive food every 3 weeks from our food pantry.

  • Eastern Montgomery Food Bank - In back of the Thrift Store 1870 Big Spring Drive, Elliston, VA.  4th Thursday 10:00 a.m. to 3 p.m. - During the pandemic they will be limiting direct contact as much as possible but otherwise the process will be the same as always.  

  • Hokie House in Blacksburg is offering free meals to any children affected by the closing of schools in Montgomery County.  They are only doing carry out at this point.

Emergency Assistance

  • 2-2-1 Virginia

    • A link to a wealth of resources in Virginia, including food, housing, emergency assistance, financial assistance, and much more.

  • American Red Cross

    • Montgomery/Floyd :  540-443-3606 Greater NRV: 540-639-2140 Provides disaster relief: emergency assistance and communications 

  • New River Community Action Emergency Assistance Program 

    • 540-633-5133 food, clothing, and financial assistance to meet temporary emergency needs for families and individuals in crisis.

  • Internet Essentials from Comcast 

New families who connect will get 60 days of Internet service for free. (The Internet Essentials program is normally available to all qualified low-income households in Comcast’s service area for $9.95/month). We’ll send all new customers a free self-install kit that includes a cable modem with a Wi-Fi router. There will be no term contract or credit check and no shipping fee. To sign up, applicants can simply visit The accessible website also includes the option to video chat with customer service agents in American Sign Language. There are also two dedicated phone numbers 1-855-846-8376 for English and 1-855-765-6995 for Spanish.

Mental Health Support

Crisis Hotlines and Toll Free Numbers

ACCESS (Addiction/Suicide) Hotline

540-961-8400 or 1-888-717-3333


Child Abuse/Neglect



Childhelp USA National Hotline (Report & Prevent Abuse)

1-800-4-A-CHILD (1-800-422-4453)


Child Welfare Information



Cutting/Self Injury (Self-Injury Help by S.A.F.E.)

1-800-DON’T CUT/1-800-366-8288


Depression and Bipolar Support Alliance (DBSA)



FOR WOMEN-Bethany Hall (Long-term residential substance abuse treatment)

1-888-343-4261 or 540-343-4261 ext. 304


Lewis-Gale Center for Behavioral Health



Missing Children Info VA



National Runaway Safe Line

1-800-621-4000 or 1-800 786-2929


National Suicide Prevention Lifeline and Veteran’s Crisis Line

1-800-273-8255 (1-800-273-TALK)

1-800-273-8255 (1-800-SUICIDE)



New River Valley Crisis Hotline



Poison Control



Rape/Sexual Assault-Women’s Resource Center 24 Hour Hotline

1-540-639-1123/ 1-800-788-1123


RAFT (Addiction/Suicide) Hotline



Substance Abuse and Mental Health Services



The National Mental Health Association Information Center

1-800-969-NMHA (1-800-969-6642)


United Way Crisis Hotline (Statewide information and referral line)

1-800-233-4357 (1-800-233-HELP)


VA Family Violence/Sexual Assault (VA Department of Social Services)



Virginia Department of Health (Injury, Suicide, and Violence Prevention Programming

1-800-732-8333 (Information Line)


Women’s Resource Center of the NRV Abuse Crisis Hotline



  • Community Health Center of the New River Valley

    • The Community Health Center of the New River Valley is a non-profit healthcare organization that serves uninsured individuals, as well as people who are insured with Medicaid, Medicare, and private insurance like Anthem.  Our programs provide medical, dental, behavioral health and medication assistance services to people of all ages. 215 Roanoke Street Christiansburg, Virginia 24073 Phone: 540-381-0820 Fax: 540-382-3391 Hours of Operation: Monday, Wednesday, Thursday and Friday: 8:30 am to 5:00 pm Tuesday: 8:30 am to 7:00 pm

  • Family Preservation Services (FPS) 

    • FPS provides mental health counseling in a community based setting to children and adults. FPS offers mental health treatment on a continuum of intensity and duration, depending on individual, family and community needs.  FPS has multiple programs ranging from outpatient to intensive in home services that are aimed at providing the sensible, positive support essential to strengthening individuals and families. 1650 Cambria St NE Christiansburg VA 24073 Office 540-381-7500 Fax 540-381-7658 Office Hours: Monday-Friday 9:00 a.m.-5:00 p.m. 

  • National Counseling Group 

    • At NCG, our goal is to provide meaningful services to individuals and families within the communities in which they live. As the largest provider of community-based mental health services in Virginia, we aim to meet your individual needs wherever you are. As you read on the CARE Approach page, if we can’t serve you ourselves, we promise to help you find services and supports that can.  90 College Street, Suite B Christiansburg, VA 24073 Phone: (540) 602-3021 Fax: (540) 382-1972  

  • New River Valley Community Services New River Valley Community Services (NRVCS)

    • A public provider of behavioral health services to residents of the New River Valley. The agency serves children, adults and families by providing community-based programs. Programs available in the area of mental health, intellectual disabilities, substance use disorders, and related prevention services.  Emergency Services are provided. Fees vary according to income. Medicaid accepted. 700 University Blvd., Blacksburg, VA 24060 Non-emergency Phone: 540-961-8300 Emergency Phone: 540-961-8400

  • Women’s Resource Center of the New River Valley

    • This program provides free counseling for women, men and children who have experienced sexual abuse or domestic violence Phone: 540-639-1123

Medical Information

Families should contact their family doctor if they believe that a family member has symptoms of COVID-19.

Please address all questions and updates of medical information with your school nurse:

Lead Nurse and Montgomery Central: Kelly Hager
SMS School Nurse Wanda Thompson

Resources to improve daily living:

Several local pharmacies are offering free shipping on prescriptions and essential items; please click on the links for more information: Walgreens; CVS

Planet Fitness is offering FREE in-home workouts on their Facebook page through Facebook live @ 7 pm daily; for more information click on the link: Planet Fitness

Comcast - Comcast has opened free Xfinity with hotspots nationwide during this national emergency for the next 60 days.  Anyone, not just Comcast customers, will be able to access the internet via these hotspots. Comcast is also providing 60 days of free internet service to low income families.

Dollar General - announces first hour of operations to be dedicated to senior citizens.

Mental Wellness Resources



SANITY CHECK: If you’re like us, your anxiety right now is probably through the roof. Our friends over at Ten Percent Happier are starting daily “sanity breaks” live every weekday at 3 p.m. ET to help you cope. Check it out 


United Way

 Has a COVID - 19 Community Economic Relief Fund. They will help with bills, rent, and food. You can call 1-866-211-9966 and provide zip code and will be given a list of local agencies to provide assistance. 


Apps available through your phone’s app store for meditation and breathing exercises


Sign up to help work the concession stand at SMS athletics events. 

Click to View Volunteer Opportunities on
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